Discovering stories about digital workplaces like Slack that can cultivate a culture of collective wisdom and care
What stories are our digital workplaces currently telling us, and how might we imagine and tell different stories that help us embody responsibility?
Taking the scenic route in product development
Why GPS-like product development practices such as agile should be enriched by taking detours with moral imagination and pathfinding.
Our world needs more Collaborative Experience Design
Did you see Apple’s demo of their fancy ski goggles Vision Pro headset? Technically impressive, for sure, yet somehow it assumes most people will be using it alone in their unrealistically spacious and tidy apartments (or willing to look like robots when interacting with their own kids). Yes, the...
Common excuses for not talking to your customers — and how to get over them
As a startup founder, you know you should be talking to your customers more. Every startup book you’ve read is full of examples of how customer feedback has helped shape the products you now love using every day. You understand this on an intellectual level yet when it comes to actually getting o...